Hostingial offers a 30-day money-back guarantee on all shared, WordPress, and cloud hosting plans. This guarantee is only valid for new customers who purchase a minimum one-year plan. To be eligible for a refund, you must contact Hostingial within 30 days of your purchase and request a refund. Once your request is received, Hostingial will process your refund within 7-15 business days. Refunds will be issued to the original payment method.
The following are not eligible for a refund:
In addition to the above, Hostingial will also issue a refund if you experience any issues with our services and we are unable to resolve the issue within 24-48 hours. To request a refund for an issue, please contact Hostingial support and provide us with a detailed description of the issue. We will then investigate the issue and work to resolve it as quickly as possible. If we are unable to resolve the issue within 24-48 hours, we will issue you a full refund.
If you have any questions about our refund policy, please contact us at [email protected]
We hope you enjoy your Hostingial hosting experience!
If you experience any of these issues, please contact Hostingial support as soon as possible. We will do everything we can to resolve the issue quickly and to your satisfaction. If we are unable to resolve the issue within 24-48 hours, we will issue you a full refund.
Hostingial is committed to providing our customers with the best possible hosting experience. We understand that sometimes things go wrong, and we want to make sure that our customers are satisfied with our service. If you experience any issues with our services, please do not hesitate to contact us. We will do everything we can to resolve the issue quickly and to your satisfaction.